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  Public Ticket #1173389
trouble uploading theme
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  • guadalupe started the conversation

    Hi. This appears when i try to upload the theme:

    Are you sure you want to do this?

    Please try again.

    I uploaded rebel.zip  9.5 mb

    Can you help me?

    Thanks

    Lupe

  •  290
    Abdullah replied

    Hi there,

    First of all, thank you for purchasing our Rebel WordPress theme.

    One of the most common reasons people have issues is because they try uploading the Full zip that includes sample data, documentation…etc which displays the “The package could not be installed. The theme is missing the style.css stylesheet.” error. Please make sure you are uploading only the installable theme which is called theme-file-name.zip. When you download the theme from your ThemeForest downloads it will give you 2 choices one is to download the full zip which you will need to extract to locate the theme and the other one is just the installable theme. Please pay close attention to this.

    Are you sure you want to do this?

    You might have face such an warning and this error typically happens for one of two reasons:

    • a.Your server memory limit to PHP is too low
    • b.You are trying to upload the Full zip file and not just the installable theme.
    • c.Your upload limit isn’t large enough and you must update your PHP.INI file to increase the upload_max_filesize value or contact your webhost to fix it or try it : Click me

    Please check and let me know how it goes.

    Best Regards